The top 7 B2B features of Adobe Commerce

Adobe Commerce powers B2B businesses with its powerful platform.

Users can improve their business operations and create personalized customer experiences using Adobe Commerce features.

Adobe Commerce for B2B eCommerce platforms offers many features, but this blog will focus on the top 7 features that make it an important tool for B2B businesses.

On the B2B e-commerce platform, customers want the best quote for most products while sellers want to generate as much profit as possible.

In Adobe Commerce, customers can request quotes from suppliers and agree on prices that suit both.

Benefits:

• Customers can request special rates and administrators can respond with personalized offers.
• Administrators and customers can instantly view quote updates and easily share key documents.
• Approved users manage quotes to ensure price security.
• Customers can accept, reject or request changes to quotes.

Magento 2’s Quick Order feature allows users to add product names or SKUs directly. They can also upload multiple SKUs with a CSV file.

Benefits:

• It improves the overall customer experience when placing orders.
• This drives sales for sellers.

Adobe Commerce allows users to create Magento 2 price lists with personalized pricing for different customer groups on one or more websites.

This feature allows businesses to use two types of shared catalogs, each with its own pricing structure.

When enabled, only the storefront displays the public catalog by default, while users can create custom catalogs and limit access to specific business accounts.

Benefits:

• This makes it easier to adjust product prices.
• It also improves customer segmentation.

In Magento 2, purchase orders are used to track and control business expenses.

Enabling purchase orders automatically treats all new orders as purchase orders.

Purchase order flow in Adobe Commerce B2B may vary depending on approval rules and payment methods.

If no rules are defined, purchase orders are completed automatically. However, if rules are applied, managers or administrators must approve them.

While creating a purchase order, admins add the offline payment details first and then the online details after approval. They can ignore the approval.

Benefits:

• The PO feature helps you set rules to manage expenses and follow company policies.
• Purchase orders provide a clear record of transactions, helping businesses track spending and analyze purchasing patterns.
• Purchase orders support both online and offline payment methods.

Business credit allows suppliers to place orders on credit, improving their cash flow flexibility.

Sellers can issue business credits to buyers, who can use them to purchase items via the deposit payment method.

Benefits:

• Builds strong business relationships.
• Improve the customer experience.
• Easily track outstanding balances and purchase history.
• It allows suppliers to manage payment terms and set credit limits based on the customer’s purchase history.

Magento 2 Requisition List helps businesses by saving a list of products they often purchase to make shopping easier.

This feature is useful for businesses that regularly order the same products in bulk.

Both logged in users and guest users can use the request list.

The Wants list works like a Wishlist, with one key difference: Items remain on the list even after being added to the cart.

Benefits:

• Quick reordering saves time for repeat orders.
• Users can create multiple request lists.
• Users on the same company account can share the requisition list.
• Optimize group purchases.

Adobe Commerce’s business management feature helps businesses manage their business customers by creating business accounts for them.

Benefits:

• Each business account is linked to a business but can have multiple users with different roles.
• Company administrators manage user roles and permissions.
• Administrators can set credit limits for purchases and authorize payments based on these limits.
• Administrators and authorized users follow all company commands.
• Administrators can define purchase approval workflows.

In conclusion, Adobe Commerce offers useful B2B tools that improve customer experience.

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